Frequently Asked Questions

Find answers to common questions about my products and services.
  • Since these pieces ship overseas, a shipping agent is needed. Setting up a Litbuy account, my personal agent, keeps everything smooth and gives you an extra 40% off through my link.
  • No — every order through my links is backed by Litbuy’s full protection. You can track your order at every stage, receive quality check photos before shipping, and request a full refund if it doesn’t meet your standards. If a seller doesn’t ship, Litbuy can cancel and refund your full order. Plus, a 24/7 support chat is always available.
  • Once your items hit the warehouse, check the QC photos. If everything looks good, select what you want shipped and submit a parcel. Pick your shipping route based on your budget, pay the fee, and you’re good to go. Since its shipping from overseas, we recommend adding purchase protection for extra security at customs. You’ll be able to track your shipment every step of the way.
  • Yes — all links are secure through Litbuy’s protection. While not every item has been personally purchased by me, all sellers are verified. If an order isn’t shipped for any reason, you can rush it through LitBuy's support or cancel for a full refund. You can also explore the “My Pickups” section for items I’ve personally bought and verified.
  • Sign up through my link to unlock 40% off shipping plus additional coupons. These can be applied when you are submitting your parcel and pay for shipping.
  • Shipping covers secure overseas delivery and protection through customs. For better value, combine multiple items into one parcel. You can also save more with 40% off shipping and additional coupons when you sign up through my link. Keep in mind the original pieces typically retail for hundreds, if not thousands—so you’re still saving significantly regardless.
  • If you can’t find a piece after browsing the site, feel free to leave a comment on any of my platforms requesting me to add it. I’ll search for it myself through my trusted network of suppliers. In rare cases it may not be available, but I can usually find a close alternative to add to my site.
  • Full refunds are available if a seller fails to ship. If the QC photos don’t meet your standards, you can request a refund within 100 hours—as long as you haven’t submitted your parcel. Once a parcel is submitted and shipped, refunds are no longer available. In rare cases of missing items, contact support—Litbuy will investigate and may offer a refund or compensation. Providing clear evidence ensures the most accurate resolution.